Returns & Exchanges
James Perse accepts returns of unworn, unwashed, and unaltered merchandise within 30 days of the original purchase date for a full refund. Items must be returned with all original tags attached and accompanied by the original packing slip.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Generate and print the prepaid UPS shipping label provided through the portal to ensure your return is tracked and insured.
Pack Your Items
Securely pack your merchandise in the original shipping box or a similar sturdy container, ensuring the return authorization form is included inside.
Ship and Track
Drop off your package at any authorized UPS location; once received at our warehouse, please allow 7-10 business days for your refund to be processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing